May 17, 2011, 11:31 PM // 23:31 | #1 |
Ascalonian Squire
Join Date: May 2011
Location: Kentucky
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What would you guys do.
First off if this is the wrong spot( I dont think it is) I am sorry. I have not played gw in about 1-1.5 years due to personal reasons. I was way excited to get back in to it. I forgot my password and all so I contacted support when reset did not work. Turns out I got hacked by gold sellers and banded . I was taking with support when I got an email and told me to register and help.ncsoft.com and now they quit emailing me back?!?!? I dont want to but if its the only way I can play ill rebuy it but man I am going to lose everything. If they had to I could deal with wiping all my char and stuff incase the gold sellers left stuff on it. But I really dont want to lose my titles..there not much compared to what most has but I worked hard for them..What I am trying to say is would you rebuy it or wait for another email or what? I was going to call them but I cant find a number....
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May 18, 2011, 12:40 AM // 00:40 | #2 |
Frost Gate Guardian
Join Date: May 2006
Location: England
Guild: Masterminds Unite [MU]
Profession: R/W
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Wait a few more days (can take up to a week for a reply at times). If you hear nothing back, then send them another email, and remember to mention you have a open enquiry that has not been responded to.
Good luck. |
May 18, 2011, 01:02 AM // 01:02 | #3 |
Krytan Explorer
Join Date: Sep 2010
Location: Home
Guild: En Caligne Veritas [DARK]
Profession: R/Rt
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It could be that it was the weekend? They will get back to you soon. They got back really quickly for me but was during the weekdays.
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May 18, 2011, 01:07 AM // 01:07 | #4 |
Ascalonian Squire
Join Date: May 2011
Location: Kentucky
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this all happend on a monday. I emailed them on a sat. that day they send they were sending the email to someone higher up. They contacted me on a monday for my info access keys and that stuff. later than night they sent me the email to make the account. Nothing since then.
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May 18, 2011, 01:17 AM // 01:17 | #5 |
Ascalonian Squire
Join Date: May 2011
Location: Kentucky
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Ha I checked my email again and there it was. so this thread can be closed or what ever
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May 18, 2011, 03:20 AM // 03:20 | #6 |
are we there yet?
Join Date: Dec 2005
Location: in a land far far away
Guild: guild? I am supposed to have a guild?
Profession: Rt/
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case closed---and so is the thread per OP
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where is the 'all you can eat' cookie bar?
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